Disclaimer & Privacy Notice

1. Collection of Personal Information

When you submit personal information through this website or any of our online forms, you consent to Dowerin Education (the “Organisation”) collecting, storing, and using that information for the purposes set out below.

2. Purpose of Collection

Your personal information will be used to:

• Provide guidance and advice about study pathways.
• Assist with university applications and related documentation.
• Offer visa‑related assistance where required.
• Communicate updates on courses, scholarships, events, and other educational opportunities that may be of interest to you.

These purposes are necessary for the provision of our services and are consistent with the APPs (especially APP 1 – Open and Transparent Management of Personal Information).

3. Disclosure to Third Parties

We will not disclose your personal information to third parties except:

• To the universities or educational institutions to which you apply, where the disclosure is required to process your application.
• To government agencies, courts, or other bodies when we are legally obligated to do so (e.g., for immigration or visa processing).
• To service providers who act on our behalf (e.g., IT hosting, email delivery), provided they are bound by a contract that requires them to protect your information in accordance with the APPs.

Any such disclosures will be limited to the information necessary for the specific purpose.

4. Security of Your Information

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure. This includes:

• Storing data on secure servers with industry‑standard encryption.
• Restricting access to authorised staff who require it to perform their duties.
• Regularly reviewing and updating our security practices.

These measures satisfy APP 11 (Security of Personal Information).

5. Access and Correction

You have the right to request access to the personal information we hold about you and to request correction of any inaccurate, incomplete, or out‑of‑date information. To make such a request, please contact us using the details provided below. We will respond within a reasonable period, in line with APP 12.

6. Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When the information is no longer needed, it will be securely destroyed or de‑identified.

7. Overseas Transfer

If any of our service providers store or process your information outside Australia, we will ensure that the overseas recipient complies with the APPs (e.g., by entering into a binding corporate rule or a standard contractual clause).

8. Contact Details

If you have any questions, concerns, or wish to exercise your privacy rights, please contact:

9. Updates to This Notice

We may update this privacy notice from time to time to reflect changes in legislation, our practices, or the services we provide. The latest version will always be posted on our website, and continued use of our services after any changes constitutes acceptance of the updated notice.